![]() Just make sure to let them know how they can deliver their payment to you since it doesn't process online and isn't included in your payout.Eventbrite has many features and integrations that make it so popular. In addition to online payment methods, you can offer attendees the ability to select an offline payment method when registering. NOTE: A refund policy can't be added or changed once your event is published and refunds outside of your policy may still be expected in certain situations. The Eventbrite Service Fee is returned for any full refunds issued to attendees, but PayPal may keep a retain a portion of their fee for any refunds issued for payments processed on their system. Whether you have a refund policy set for the event or not, you can process refunds up to 3 days after your event ends. If an attendee requests for a refund, respond within 1 week to maintain a positive attendee experience and prevent chargebacks. Refundsīefore you publish your event on Eventbrite, set a refund policy (1 day, 7 days, 30 days, or no refunds). NOTE: Since payment is processed outside of Eventbrite, we'll invoice you to recover the Eventbrite Service Fee you collected through PayPal on our behalf. Payout timeframes and payout statuses are determined by PayPal, since payment is processed on their system (outside of Eventbrite). TIP: Learn more about your package options. Essentials, Professional, and Premium package pricing can be found here. This is in addition to the Eventbrite Service Fee per ticket sold - depends on your package, the ticket price, currency collected, and payment processor (all set by you). ![]() Pricingįor events collecting in Swedish Krona (kr), the PayPal payment processing fee can vary and cannot be passed on to your attendees. ![]() You'll receive an invoice on the first of the month for the previous month's Eventbrite Service Fee amount you collected through PayPal on our behalf. We'll charge the Eventbrite Service Fee and PayPal's payment processing fee will be charged by PayPal. ![]() When collecting in Swedish Krona (kr), you'll need to collect payments using PayPal and not Eventbrite Payment Processing. ![]()
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